Claims Reporting

To better assist you, the following carriers offer 24-hour direct claim reporting services. Prior to calling, please have your policy number and claim details available for the claims adjuster. The insurance carrier will forward a copy of your claim report to our office.

You an also submit claims to: claims@mavon.com

    • ACE Insurance Company
      Non-Catastrophic loss: 800-945-7461
      Catastrophic loss: 800-778-1629
      Fax: 800-678-9847
      Email: prsfirst_reports@acegroup.com
    • AIG
      888-760-9195
    • AmTrust
      Workers Compensation Claims
      Phone: 866-272-9267 Fax: 775-908-3724
      Other than Workers Compensation Claims
      Phone: 866-272-9267 Fax: 877-207-3961
    • American Modern Home
      Phone: 800-375-2075
      Fax: 513-947-4040
    • Arch
      Phone: 877-688-2724
      Fax: 866-266-3630
      Email: claims@archinsurance.com
    • Atlantic Casualty Ins. Co.
      Phone: 877- 222-5522
      Fax: 919-751-2502
      Email: newclaims@atlanticcasualty.net
    • Assurant Flood Claims
      Phone: 800-423-4403
      Fax: 714-712-3842
    • Beazley
      Contact G. A. Mavon & Co.
      Fax: 630-654-4447
      Email: Claims@mavon.com
    • Cambridge/Andover
      Contact G. A. Mavon & Co.
      Fax: 630-654-4447
      Email: Claims@mavon.com
    • Chubb
      Phone: 800-252-4670
      Fax: 800-300-2538
    • CNA – Commercial Lines
      Phone: 877- 262-2727
      Fax: 800-953-7389
      Email: lossreport@cnaasap.com
    • Dual
      Contact G. A. Mavon & Co.
      Fax: 630-654-4447
      Email: Claims@mavon.com
    • Encompass Insurance
      Phone: 800-588-7400
    • Fidelity & Deposit
      Phone: 800-987-3373
      Fax: 877-962-2567
      Email: usz_carecenter@zurichna.com
    • Fireman’s Fund
      Phone: 888-347-3428
    • Foremost
      Other Than Auto Phone: 800-527-3907
      Auto Phone: 800-274-7865
    • Great American
      Phone: 800-584-0835
      Fax: 800-811-4751
    • Greater New York
      Phone: 866-290-6833
      Phone (after hours): 855-276-1271
    • Hartford – Commercial Lines
      Phone: 800-553-1710
      Fax: 800-243-5860
    • Hartford – Personal AUTO
      Phone: 800-243-5860
      Fax: 860-757-5429
    • Hartford – Personal HOME
      Phone: 800-243-5860
      Fax: 860-757-5780
    • Hartford – Steam Boiler
      Phone: 800-294-2567
      Fax: 800-257-7527
    • Hartford – Workers Comp Claims
      Phone: 800-327-3636
    • Hudson
      Phone: 866-546-3981
      For former American Safety Surety Claims: 800-388-3647
      Email: HudsonClaims300@hudsoninsgroup.com
    • Lloyd’s of London
      Contact G. A. Mavon & Co.
      Fax: 630-654-4447
      Email: Claims@mavon.com
    • Lexington Insurance
      Phone: 800-931-9546
      Personal Lines Fax: 866-603-5519
      Commercial Lines Fax: 866-612-8014
    • Markel Insurance Co.
      Toll-free phone: 800-362-7535
      Toll-free fax: 855-662-7535
      Personal lines claims: 800-236-3113
      New claim reports: newclaims@markelcorp.com
      Existing claim inquiries: markelclaims@markelcorp.com
    • Merrimack/Andover
      Contact G. A. Mavon & Co.
      Fax: 630-654-4447
      Email: Claims@mavon.com
    • National General
      Phone: 866-666-9170
      Toll-free Customer Service Line 800-468-3466
      Toll-free fax: 800-924-0273
      Visit nationalgeneral.com/claims-center to report a claim online
      New claim reports: claims@ngic.com
      Existing claim inquiries: claiminquiry@ngic.com
    • Northfield Insurance – Excess & Surplus
      Phone: 800-328-5972
      Fax: 866-248-4608
    • Osprey Special Risks Ltd.
    • Penn America/Patriot/Star
      Email: claims@uai-group.com
      Phone: 800-788-4780 or 610-660-8877
      Fax: 610-660-8885
    • RLI
      Email: new.claim@rlicorp.com
      Phone: 800-444-0406
      Fax: 866-692-6792
    • Scottsdale Insurance
      Phone: 800-423-7675
      Email: sicreportaloss@scottsdaleins.com
    • Seneca Insurance
      Phone: 800-442-5723
      Fax: 855-840-9682
    • Shand Morahan
      Phone: 847-572-6000
      Fax: 847-572-6137
    • Standard Mutual
      Phone: 866-666-9170
      Toll-free Customer Service Line 800-468-3466
      Toll-free fax: 800-924-0273
      Visit nationalgeneral.com/claims-center to report a claim online
      New claim reports: claims@ngic.com
      Existing claim inquiries: claiminquiry@ngic.com
    • Starstone
    • Technology Insurance Company
      Phone: 866-272-9267
      Fax: 877-669-9140
    • Travelers
      Phone: 800-252-4633
    • Travelers – BOAT Claims
      Phone: 800-772-4482
    • U. S. Liability/Mt. Vernon
      Phone: 800-523-5545
      Fax: 610- 687-9398
    • Westport
      Phone: 800-695-2470
      Fax: 877-880-1590
    • WFK&C
      Email: ClaimsFirstReport@wkfc.com
      Fax: 631-963-3252
    • Wright Flood
      Phone: 800-725-9472
      Fax: 877-270-4329
      Or visit www.wrightflood.com

If we can assist you in any way, please do not hesitate to contact us.
Click for Claims Loss Notice forms.

Equine:
R.J. Ketch Equine
Insurance Claims Service
501 Darby Creek Road, Suite 55
Lexington, KY 40509
Phone: (800) 732-6012

Have Any Questions?

Please call our Marketing Department at 630-242-3124 to find out more about the commercial lines insurance solutions we offer and how we can work with you to help you expand your agency’s business.

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