Claims Reporting

To better assist you, the following carriers offer 24-hour direct claim reporting services. Prior to calling, please have your policy number and claim details available for the claims adjuster. The insurance carrier will forward a copy of your claim report to our office.

You an also submit claims to: claims@mavon.com

- ACE Insurance Company
  
  Non-Catastrophic loss: 800-945-7461
  Catastrophic loss: 800-778-1629
  Fax: 800-678-9847
  Email: prsfirst_reports@acegroup.com
- AIG
  
  888-760-9195
- AmTrust
  
  Workers Compensation Claims
  Phone: 866-272-9267 Fax: 775-908-3724
  Other than Workers Compensation Claims
  Phone: 866-272-9267 Fax: 877-207-3961
- American Modern Home
  
  Phone: 800-375-2075
  Fax: 513-947-4040
- Arch
  
  Phone: 877-688-2724
  Fax: 866-266-3630
  Email: claims@archinsurance.com
- Atlantic Casualty Ins. Co.
  
  Phone: 877- 222-5522
  Fax: 919-751-2502
  Email: newclaims@atlanticcasualty.net
- Assurant Flood Claims
  
  Phone: 800-423-4403
  Fax: 714-712-3842
- Beazley
  
  Contact G. A. Mavon & Co.
  Fax: 630-654-4447
  Email: Claims@mavon.com
- Cambridge/Andover
  
  Contact G. A. Mavon & Co.
  Fax: 630-654-4447
  Email: Claims@mavon.com
- Chubb
  
  Phone: 800-252-4670
  Fax: 800-300-2538
- CNA – Commercial Lines
  
  Phone: 877- 262-2727
  Fax: 800-953-7389
  Email: lossreport@cnaasap.com
- Dual
  
  Contact G. A. Mavon & Co.
  Fax: 630-654-4447
  Email: Claims@mavon.com
- Encompass Insurance
  
  Phone: 800-588-7400
- Fidelity & Deposit
  
  Phone: 800-987-3373
  Fax: 877-962-2567
  Email: usz_carecenter@zurichna.com
- Fireman’s Fund
  
  Phone: 888-347-3428
- Foremost
  
  Other Than Auto Phone: 800-527-3907
  Auto Phone: 800-274-7865
- Great American
  
  Phone: 800-584-0835
  Fax: 800-811-4751
- Greater New York
  
  Phone: 866-290-6833
  Phone (after hours): 855-276-1271
- Hartford – Commercial Lines
  
  Phone: 800-553-1710
  Fax: 800-243-5860
- Hartford – Personal AUTO
  
  Phone: 800-243-5860
  Fax: 860-757-5429
- Hartford – Personal HOME
  
  Phone: 800-243-5860
  Fax: 860-757-5780
- Hartford – Steam Boiler
  
  Phone: 800-294-2567
  Fax: 800-257-7527
- Hartford – Workers Comp Claims
  
  Phone: 800-327-3636
- Hudson
  
  Phone: 866-546-3981
  For former American Safety Surety Claims: 800-388-3647
  Email: HudsonClaims300@hudsoninsgroup.com
- Lloyd’s of London
  
  Contact G. A. Mavon & Co.
  Fax: 630-654-4447
  Email: Claims@mavon.com
- Lexington Insurance
  
  Phone: 800-931-9546
  Personal Lines Fax: 866-603-5519
  Commercial Lines Fax: 866-612-8014
- Markel Insurance Co.
  
  Toll-free phone: 800-362-7535
  Toll-free fax: 855-662-7535
  Personal lines claims: 800-236-3113
  New claim reports: newclaims@markelcorp.com
  Existing claim inquiries: markelclaims@markelcorp.com
- Merrimack/Andover
  
  Contact G. A. Mavon & Co.
  Fax: 630-654-4447
  Email: Claims@mavon.com
- National General
  
  Phone: 866-666-9170
  Toll-free Customer Service Line 800-468-3466
  Toll-free fax: 800-924-0273
  New claim reports: claims@ngic.com
  Existing claim inquiries: claiminquiry@ngic.com
- Northfield Insurance – Excess & Surplus
  
  Phone: 800-328-5972
  Fax: 866-248-4608
- Osprey Special Risks Ltd.
  
  Email: claim@speical-risks.co.uk
- Penn America/Patriot/Star
  
  Email: claims@uai-group.com
  Phone: 800-788-4780 or 610-660-8877
  Fax: 610-660-8885
- RLI
  
  Email: new.claim@rlicorp.com
  Phone: 800-444-0406
  Fax: 866-692-6792
- Scottsdale Insurance
  
  Phone: 800-423-7675
  Email: sicreportaloss@scottsdaleins.com
- Seneca Insurance
  
  Phone: 800-442-5723
  Fax: 855-840-9682
- Shand Morahan
  
  Phone: 847-572-6000
  Fax: 847-572-6137
- Standard Mutual
  
  Phone: 800-468-3466
- Starstone
  
  Email: claims@starstone.com
- Technology Insurance Company
  
  Phone: 866-272-9267
  Fax: 877-669-9140
- Travelers
  
  Phone: 800-252-4633
- Travelers – BOAT Claims
  
  Phone: 800-772-4482
- U. S. Liability/Mt. Vernon
  
  Phone: 800-523-5545
  Fax: 610- 687-9398
- Westport
  
  Phone: 800-695-2470
  Fax: 877-880-1590
- WFK&C
  
  Email: ClaimsFirstReport@wkfc.com
  Fax: 631-963-3252
- Wright Flood
  
  Phone: 800-725-9472
  Fax: 877-270-4329
  Or visit www.wrightflood.com

If we can assist you in any way, please do not hesitate to contact us.
Click for Claims Loss Notice forms.

Equine:
R.J. Ketch Equine
Insurance Claims Service
501 Darby Creek Road, Suite 55
Lexington, KY 40509
Phone: (800) 732-6012

Agency Resources

Claims Reporting

You an also submit claims to: claims@mavon.com

Have Any Questions?